Privacy Policy

This Privacy Policy explains how PhantomsNetwork collects, uses and protects personal data across our Minecraft server network.

We do not sell personal data, nor do we run commercial tracking or advertising networks.

1. Information We Collect

A. Minecraft Data (Java & Bedrock)

• Player Identifiers: In-game username and Mojang/Microsoft UUID.
• Connection Data: IP addresses, connection timestamps, ping metrics and port numbers.
• In-Game Activity & Telemetry: Public chat messages, administrative command usage, moderation/ban histories, and block/inventory interactions logged for rollback, anti-cheat and grief detection.

B. Donation Data (Ko-fi)

Donations are processed exclusively through the third-party platform Ko-fi. PhantomsNetwork does not directly collect or store your full payment card details.

When you make a donation, the following information may be shared with us by Ko-fi:

• Supporter Identity: Your Ko-fi display name and, if you choose to provide it, a public tip message.
• Contact Information: Your email address is visible to us for the purpose of acknowledging or responding to your donation, but it is not displayed publicly on our Ko-fi page.
• Transaction Confirmation: Notification that a donation was made, which we use to thank donors and, if applicable, apply any thank-you perks.

Ko-fi is an independent data controller for the information it collects during the payment process. This includes identity data, contact data, technical data such as IP address, and financial data processed via Stripe or PayPal. Your use of Ko-fi is governed by Ko-fi’s own Privacy Policy and Terms.

2. How We Use Your Information

We process your data strictly to:

• Authenticate players with official Mojang session servers.
• Defend our self-hosted infrastructure from brute-force attempts, DDoS floods and malicious exploits.
• Maintain fair gameplay, investigate griefing or theft incidents and enforce server rules across the Minecraft network.
• Acknowledge donations, respond to donor inquiries, and administer any discretionary thank-you perks.

3. Data Storage & Retention

Hosting Environment

All game nodes and related Minecraft services are self-hosted on private server infrastructure rather than third-party enterprise cloud facilities.

Retention Policy

• Security & System Logs: IP connection records, access logs, and security telemetry are retained indefinitely on our host systems to maintain network defense, investigate security incidents, and mitigate persistent abuse.
• Player UUIDs & Moderation History: Retained permanently to manage persistent player inventories, block interaction logs, and enforce active bans or blacklists.
• In-Game Records: Retained as necessary for server operation, rollback, anti-cheat, grief detection, moderation and ban enforcement.
• Donation Acknowledgements: Supporter names, messages, and email addresses received via Ko-fi are retained only as long as necessary to acknowledge the donation and maintain a record of donor support. We do not store payment card details. Ko-fi retains transaction data according to its own retention schedule.

4. Third-Party Disclosures

Your data is never monetized. Data exchange with external services is strictly limited to:

• Mojang / Microsoft: Verification queries to authenticate Minecraft client sessions against Mojang servers (sessionserver.mojang.com).
• Ko-fi / Payment Providers: Donation processing is handled by Ko-fi. Payments are routed through Stripe or PayPal, each of which acts as an independent controller for payment data. We do not receive or store your full financial details.
• Upstream Network Providers: Raw network routing processed through our upstream ISP and transit providers.
• Legal Requirements: We will disclose records only when required to comply with a valid, legally enforceable court order or subpoena.

5. Your Rights

Under applicable data protection laws, you retain the right to:

• Request a summary or copy of the personal data held about your Minecraft username or UUID.
• Request the correction of inaccurate records stored in our server systems.
• Request deletion of data where possible.

Please note that records necessary for network security, abuse prevention, moderation, and permanent ban list enforcement are retained under legitimate security interest. Because PhantomsNetwork currently operates only a Minecraft server, there are no optional web accounts or public cloud storage files to delete. For donation-related data held by Ko-fi, you should exercise your rights directly with Ko-fi in accordance with its Privacy Policy.

To submit a request, contact us at mail@phantomsnetwork.org with your relevant username or UUID.