Terms of Service

1. Scope of Services

PhantomsNetwork is an independently maintained, hobbyist-operated community ecosystem providing:

• Minecraft multiplayer game instances, proxies and community nodes.

2. Nature of Infrastructure & Disclaimer of Warranties

• No Redundant or Enterprise SLA: PhantomsNetwork is entirely self-hosted on private hardware. We do not provide enterprise-grade high availability, multi-zone failovers or guaranteed uptime SLAs.
• “As-Is” Provision: All services, including game servers and related Minecraft services, are delivered on a strict “as-is” and “as-available” basis.
• Service Interruptions & Maintenance: Unannounced maintenance, power outages, local ISP interruptions, hardware faults or network reconfigurations may cause temporary service downtime or latency.
• Limitation of Liability: PhantomsNetwork accepts no liability for lost data, service interruptions, loss of in-game progression, builds or inventories. Users are responsible for maintaining their own external backups of critical data.

3. Minecraft Server Rules & Code of Conduct

All players joining our Minecraft network must follow our core rules:

• [1] Be Respectful: No harassment, hate speech, threats, discrimination or toxicity.
• [2] No Griefing or Stealing: Applies to both claimed and unclaimed builds across all worlds.
• [3] Respect Claims: Do not box in, grief borders or claim-block other players.
• [4] No Hacks or Exploits: No X-Ray, fly, kill aura, Baritone, hacked clients or item duplication exploits.
• [5] No Lag Machines: No rapid redstone clock loops, zero-tick spam or massive entity cramming that degrades tick rates.
• [6] No Advertising or NSFW Links: Do not share external server IPs, websites, Discord invites or promotional content. Advertising or sharing adult/NSFW websites, pornographic material or sexual content is strictly prohibited.
• [7] No Ban Evasion: Using alternate accounts or proxies to bypass active mutes or bans will result in an immediate IP/network-wide ban.
• [8] No Feature Abuse: Do not abuse server features, commands, mechanics, spawners or bugs in ways that bypass intended limits, break gameplay balance or give an unfair advantage.
• [9] Farm Allowance and Limits: You may build farms, including XP farms and money farms. However, farms must not generate excessive profits, bypass intended limits, break gameplay balance or give an unfair advantage.
• [10] No Impersonation: Do not impersonate staff members, other players, or PhantomsNetwork representatives. This includes faking staff titles, copying staff identities, or falsely claiming to speak on behalf of the network.

4. Donation Policy

A. Voluntary Nature of Donations

Donations to PhantomsNetwork are strictly voluntary contributions made to support server hosting, development, and community operations. A donation is not a purchase, investment, or fee for access. It does not create a contract for goods or services, and it does not entitle the donor to any ownership interest in the server, its assets, or its community.

B. Donation Platform

All donations are processed through Ko-fi. PhantomsNetwork does not directly collect, process, or store payment card details. When you donate, you are transacting with Ko-fi and its underlying payment providers, such as Stripe or PayPal. Your use of Ko-fi is subject to Ko-fi’s Terms of Service and Privacy Policy.

C. Refund Policy

Because donations are voluntary contributions and are not payments for a product, all donations are considered final and non-refundable unless a refund is required by applicable law or a clear error has occurred, such as a duplicate charge or a demonstrable processing error.

If you believe a donation was made in error, please contact us at mail@phantomsnetwork.org before initiating a dispute with your bank or payment provider. We will review the situation in good faith and, where appropriate, work with you to resolve the matter.

D. Chargebacks and Payment Disputes

Initiating a chargeback or payment dispute without first contacting us is considered an abuse of the donation system. Ko-fi and its payment processors may charge fees for disputes, and repeated chargebacks can result in the supporter being restricted or banned by Ko-fi.

PhantomsNetwork reserves the right to:

• Recover any dispute fees incurred as a result of a chargeback.
• Temporarily or permanently restrict access to donation-related perks, if any, for anyone who initiates a bad-faith chargeback.
• Refer fraudulent or abusive disputes to the relevant payment provider.

E. No Pay-to-Win; Discretionary Perks

PhantomsNetwork is committed to complying with Mojang Studios’ Commercial Usage Guidelines. Donations do not and will not unlock gameplay advantages. We do not sell items, currency, progression boosts, moderation powers, or any other benefit that creates a “pay-to-win” environment.

Any thank-you perks offered to donors are strictly optional, provided at our discretion, and may be changed or removed at any time. If offered, they will be limited to minor conveniences that do not confer a meaningful gameplay advantage—for example, a portable ender chest, in-game shop discounts, or a repair command with cooldowns. PhantomsNetwork reserves the right to offer no perks at all.

F. Eligibility

You must be at least the age of digital consent in your jurisdiction and at least 13 years old to make a donation. If you are under 18, you must have permission from a parent or legal guardian. PhantomsNetwork is not responsible for unauthorized donations made by minors using a guardian’s payment method.

5. Minecraft & Mojang Commercial Usage Notice

PhantomsNetwork is an independent server network.

NOT AN OFFICIAL MINECRAFT PRODUCT. NOT APPROVED BY OR ASSOCIATED WITH MOJANG OR MICROSOFT.

All gameplay, networks, and services follow Mojang Studios’ Commercial Usage Guidelines. Minecraft trademarks and assets are the sole property of Mojang AB / Microsoft.

6. Technical Acceptable Use

Users connecting to any part of our infrastructure agree not to:

• Attempt unauthorized access to our Minecraft servers, underlying host machines or other users’ accounts or data.
• Launch Denial of Service (DoS/DDoS) attacks, flood our services or exploit security vulnerabilities.
• Store or distribute malicious code, malware, illegal files, or infringing material through our Minecraft services or infrastructure.

7. Contact Information

For formal notices, ban inquiries, donation questions, or vulnerability reports:

• Email: mail@phantomsnetwork.org